1. Home
  2. Responsible Gaming
Responsible Gaming

Fb11 Responsible Gambling — Bet Safely, Stay Well

Betting is entertainment — it should never feel like a burden. fb11 believes the real enjoyment lies in gaming that is healthy and responsible. We're here for you every step of the way — from setting limits to getting the support you need.

18+ Age Restriction
24/7 Support
5 Protection Tools
100% Confidential
Why Responsible Gambling Matters

Online betting and gaming are a source of entertainment for millions of people. But like any leisure activity, they can become problematic when control is lost. Responsible gaming has been a top priority for fb11 from day one.

Our responsible gaming policy exists for one reason — to keep you in control at all times. Betting should be an enjoyable experience, not a source of financial or emotional stress. Playing responsibly on fb11 means making the right choices for yourself, respecting your limits, and reaching out for help when you need it.

As online gaming continues to grow in Bangladesh, raising awareness about responsible gaming is one of our core goals. If you bet regularly on fb11, we encourage you to read through every guideline on this page carefully.

Betting is for entertainment only. Chasing losses by placing repeated bets is dangerous. Know your limits.
Our Safeguards

Fb11's Commitment to Responsible Gambling

Set Deposit Limits
Set your own daily, weekly, or monthly deposit limits. Limits take effect immediately once set — and any increase requires a 7-day waiting period.
Time Management Tools
Decide in advance how much time you want to spend on fb11 each day. The session timer will remind you when your time is up — and will log you out automatically once the limit is reached.
Self-Exclusion
Want to take a break? You can suspend your account for as little as 30 days or close it permanently. No promotional messages will be sent during your self-exclusion period.
Betting Limit Controls
Set limits on individual bet amounts and your total betting spend. This automatically protects you from over-betting and keeps your budget on track.
Reality Check Messages
During extended sessions, fb11 automatically displays pop-up messages reminding you how long you've been playing and how much you've won or lost — making it easier to make informed decisions.
Professional Support Referral
If you feel you're losing control of your betting, fb11's support team can connect you with a professional counsellor — with complete confidentiality.
Ask yourself — are you at risk?

If you answer "Yes" to any of the questions below, consider reaching out for help.

1
Have you ever bet beyond your budget and regretted it later?
2
Have you repeatedly bet to try to win back money you've lost?
3
Have you hidden your betting activity from family or friends?
4
Have you felt anxious or low when you haven't been betting?
5
Have you ever used money set aside for essential expenses on betting?
6
Is betting affecting your focus at work or studies?
If you answered "Yes" to 2 or more questions, please talk to our support team. That's not a sign of weakness — it takes courage.
How to Set Your Limits

Setting limits on fb11 is simple. Just follow a few steps and you'll have full control over your betting.

1
Log In to Your Account
Log in to your fb11 account and click the profile icon in the top right corner.
2
Go to the Responsible Gaming Section
Select the "Responsible Gaming" option from the menu.
3
Set Your Own Limits
Choose from deposit limits, betting limits, time limits, or self-exclusion — whichever you need — and set your preferred value.
4
Confirm
Save — your limit will take effect immediately. Limits can be lowered instantly; increasing them takes 7 days.
Protection Tools

Fb11's Responsible Gaming Tools

Deposit Limit
Decide in advance how much you'll deposit daily, weekly, or monthly. Once the limit is reached, no further deposits will be allowed.
Loss Limit
Once your losses exceed a set amount, your session will automatically end — preventing further losses.
Session Time Limit
Set a time limit for each session. You'll get an alert when time is up, and you'll be logged out automatically if needed.
Cooling-Off Period
Take a break — temporarily suspend your account for anywhere from 1 day to 6 weeks. No bets can be placed during this period.
Permanent Self-Exclusion
Close your account for an extended period or permanently. Once activated, the account cannot be reopened before the designated time.
Marketing Opt-Out
Turn off promotional messages, bonus offers, and reminders. You can update this preference at any time.
Age Verification — Strictly 18+

Only individuals aged 18 or above may open an account and place bets on fb11. This is not just a standard rule — it is one of our strictest policies.

Date of birth is verified at registration, and age must be confirmed through KYC verification before the first withdrawal. Any account identified as belonging to someone under 18 will be closed immediately.

  • Date of birth is required at registration
  • Age verification documents required during KYC
  • Accounts found to belong to minors are closed immediately
  • All transactions by minors cancelled and refunded
  • Parents Can Report Suspected Underage Use
If you suspect a child or teenager is using fb11, please notify us immediately at support@fb11.ws.
Build Healthy Betting Habits

Responsible gambling is about more than just setting limits. It's about developing the right mindset and habits. fb11 offers some simple tips to help keep your betting experience positive at all times.

  • Think of betting as entertainment, not a source of income
  • Only bet money you can afford to lose
  • Avoid betting when you're stressed or in a low mood
  • Stay level-headed after a win — don't let the excitement push you into placing bigger bets
  • Take regular breaks — betting non-stop is not a healthy habit
  • Spend time with family and friends — don't let betting take over your life
  • Set a monthly budget and stick to it
Need Help? We're Here

Fb11 believes that seeking help takes courage. If you or someone you know feels that betting is getting out of control, don't wait — take action now.

Fb11's customer support team is available 24/7. Reach us via live chat or email — all conversations are completely confidential and your personal information will never be shared with third parties.

Fb11 works with professional organizations specializing in responsible gaming support. If you feel you need help, we can refer you to an expert counselor — free of charge and without any judgment.

Live Chat Log in to your account for direct chat support — available 24/7.
Email Support support@fb11.ws — responses are typically sent within 24 hours.
Expert Referral Assistance connecting with a professional counselor is available if needed.
General Questions

Responsible Gaming FAQ

Yes. Lowering or setting a new deposit limit takes effect immediately. However, increasing your limit is subject to a 7-day waiting period — giving you time to reconsider the decision.

Absolutely. Your account balance remains fully secure during a self-exclusion period. Once the exclusion ends, you can withdraw all your funds. In the case of permanent self-exclusion, any existing balance will be returned to you in accordance with our policy before the account is closed.

If you think a family member or friend may have a betting problem, let us know at support@fb11.ws. We'll handle the matter confidentially, and where necessary, apply protective measures to the relevant account. We can also help connect you with professional support organizations.

A cooling-off period is a temporary break — typically ranging from 1 day to 6 weeks. During this time, you won't be able to place bets, and your account reactivates automatically once the period ends. Self-exclusion is a longer-term measure — lasting from 6 months up to permanently — and requires a mandatory waiting period before the account can be reactivated.

Yes, all of fb11's responsible gaming tools are completely free and available to every registered user. Whether it's a deposit limit, session timer, loss limit, cooling-off period, or self-exclusion — there's no charge for using any of these tools.
Safe & Trusted

Play Responsibly, Enjoy with fb11

At fb11, every bet should be fun — not stressful. Use our responsible gaming tools, set your own limits, and enjoy Bangladesh's best betting experience safely.

Register Now Log In

* Terms apply. Gamble responsibly. 18+

āĶŽāĶūāĶ‚āĶēāĶū